Last Updated: 27/5/2023

This Privacy Policy explains how Ghazlah (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors (“users” or “you”) of our website (“Website”). We are committed to safeguarding your privacy and ensuring that your personal information is protected.

  1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. The types of personal information we may collect include your name, email address, shipping address, billing address, phone number, and payment information.

1.2 Log Data: When you visit our Website, our servers automatically record certain information that your browser sends. This may include your IP address, browser type and version, pages visited, time and date of visit, time spent on each page, and other statistics.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience on our Website. These technologies allow us to recognize your browser or device, collect information about your browsing activities, and personalize your experience. You can manage your cookie preferences through your browser settings.

  1. Use of Information

2.1 Provide and Improve Services: We use the collected information to process and fulfill orders, provide customer support, improve our products and services, and personalize your experience on our Website. We may also use your information to communicate with you about your orders, promotions, and updates related to our products and services.

2.2 Analytics and Marketing: We may analyze the collected information to better understand user behavior and preferences, evaluate the effectiveness of our marketing campaigns, and tailor our advertising to your interests. We may also share non-personal, aggregated information with third parties for marketing or analytics purposes.

2.3 Legal Compliance and Protection: We may use or disclose your information if required by law, regulation, or legal process, or if we have a good faith belief that such use or disclosure is necessary to protect our rights, your safety, or the safety of others.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

  1. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information on our Website, please contact us, and we will take appropriate steps to remove the information.

  1. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information. You may also withdraw your consent to the processing of your information. Please contact us using the information provided at the end of this Privacy Policy to exercise your rights or for any inquiries regarding your personal information.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material updates by posting the updated policy on our Website or through other reasonable means. Please review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: Phone: +968 92388093 Address: SQUare, Al Khoud 6, Muscat, Oman